Drupal Myths

Myth or Reality

Open source has risky third party integrations.

A robust WCM system involves adding functionality from third parties such as analytics, ad servers, email newsletters, legacy systems and more. Selecting from the wide range of partners providing services and integrating them into a system can be a time consuming and risky business.

Busted

Drupal supports open, API-based integration with any system that supports the same for it's data access. Because Drupal has been deployed multiple hundreds of thousands of times, these integration points have been tested to a far greater extent than any proprietary system on the market.

Open source solutions' upgrades are expensive or infrequent.

Today’s Web businesses need to constantly evolve to survive. While open source technology is continually changing, choosing and maintaining a single distribution is a time consuming and risky business, especially since open source APIs often change with each rev. In-house teams focused on maintenance can miss technological advances, while constantly turning to agencies for support quickly becomes astronomically expensive.

Busted

Drupal has a very solid, public roadmap around major revisions, and best practices for upgrading between major releases. In addition, the very nature of open source software and its communities fosters innovation. They are often far ahead of proprietary competitors in providing cutting-edge technological advances into the very latest technologies. For example, Drupal was the first CMS to offer RSS feeds by default and Drupal 7 will be the first to offer RDFa as a core technology.

Finding employees to manage your Drupal website is hard due to unknown skill set availability.

Finding employees with the latest skills in open source programming can be very expensive—and in some geographic locations almost impossible. Agencies offer expertise at a high price. Paying to find and relocate staff can be prohibitive.

Busted

There are thousands of firms located all over the world that have exceptional experience in creating and modifying Drupal sites. IT professionals with LAMP experience as well as programmers of other languages and systems (Java et al) can easily get the hang of Drupal and PHP and become valuable assets to your project.

Job search engines like indeed.com show very strong growth in Drupal job postings, which in turn is driving many individuals to learn Drupal, or to migrate from Drupal consulting to full time work within organization.

Open source solutions have unknown implementation schedules.

Juggling a variety of vendors and in-house staff can result in costly schedule slippages. If you’re doing it yourself, make sure to include time for recruiting, hiring and onboarding skilled developers, as well as for thorough QA before launch.

Busted

In terms of implementation, there is no difference between open source or proprietary software products. Access to experienced technical resources, product architecture, and the complexity of technical requirements are the key drivers of the success of any software implementation project. Effective project managers is critical to identify project milestones and lead technical resources to hit those milestones according to predictable, agreed upon timelines with business stakeholders.

In addition, a mature open source product, like Drupal, has the benefit of hundreds of thousands of

MYTH: Drupal has clunky LDAP integration.

Busted

The LDAP Integration module (http://drupal.org/project/ldap_integration) provides three very nice features:
1) Authentication, which allows you to log in using your LDAP information
2) Groups, gives you roles according to your LDAP groups
3) Data, which allows you to read and write access to LDAP data

MYTH: Drupal doesn’t provide true means by which to ban a user from the system

Assuming things get out of hand and you have specific users abusing the system, Drupal doesn’t provide true means by which to ban a user from the system.

Busted

Drupal has been used for years as a platform for pulling together communities.

MYTH: Drupal is only for developers.

Drupal is only for developers and you have to be a programmer to use Drupal, and enter content into a Drupal site.

Busted

Although there can be a pretty steep learning curve when building Drupal sites, there is an extremely large supportive community that are always willing to help you get past the initial learning phase. There are also many published books out there that will help you learn.

MYTH: Drupal lacks in "Enterprise features".

Busted

Drupal has proven to be scalable, reliable and dependable for some of the largest websites in the world. In addition to powering Whitehouse.gov and lifetime, Drupal has been used to build thousand of large enterprise sites. Organizations such as Thomson Rueters, Nike, Sony Music and others are running Drupal at the enterprise level succesfully. Drupal has been tested and proven on some of the highest traffic sites and can be relied on to build a site for any size enterprise.

Open source support packages end up with a ton of finger pointing and no problems being solved.

Who do you call when your system goes down? Be prepared for finger-pointing. With multiple systems and overlapping responsibilities, finding the cause of problems can take days—leaving your website in limbo.

Busted

In the Drupal world, Acquia provides full-service, 24x7 SLA-based commercial support for all of Drupal 6.x, including Drupal core, contributed modules, and any custom code and theming. Acquia Hosting is a managed hosting offering that extends this support all the way down through the LAMP stack - providing one-stop shopping for complete Drupal infrastructure support.

Open source solutions have no performance guarantees.

Hosting your own means there’s no one to call when traffic spikes or the system goes down. In most cases, redesigns and upgrades with self-hosting require website downtime, as well as new hardware investment. Most companies resist change—and expansion—because it’s too hard.

Busted

To the contrary, many of the major hosting providers have made large investments in the Drupal community, and provide the same scalable, tuned infrastructure with 5 "9's" of uptime that they provide for *any* proprietary software solution. In addition, Drupal Gardens, a SaaS based version of Drupal is 100% hosted, with SLA guarantees provided by Acquia.

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